The
system reproduces the called name and extension, so that the caller
avoids unpleasant surprises.

After entering
the desired number, caller´s name is requested in order to
be reproduced before transferring the call, allowing you to accept,
reject or forward the call to the voice mail or another user.
You
can define the system behavior depending on day-time and day of
the week, i.e. Selecting which greeting to play, which extension
won´t be available at lunch time, ring the call into different
places, etc.
When
the user does a mistake or is unaware of the available functions
while browsing through the system, it replies automatically with
a tutorial, indicating how to operate.
Highly
detailed statistics about the system usage.
Provides
pre-recorded messages to de caller (i.e. Frequently asked questions,
opening hours, required documentation), saving operator´s
time.
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